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Privacy Policy

Last updated: June 18, 2025

Your privacy is a top priority at Andaza (“Andaza”, “we”, “us”, or “our”). We are committed to protecting the information you share with us and ensuring a secure experience on our platform.

This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard your personal information when you use our app and services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Policy.

  1. Consent

    By using the Andaza platform and its Services, you consent to the collection, use, and processing of your data as described in this Policy. If you do not agree with these terms, please discontinue using the Services. You may revoke your consent at any time by contacting us at support@andaza.in. Please note that revoking consent may limit or prevent your ability to use certain features of our platform.

  2. Information We Collect

    We collect various types of information to provide and improve our Services. This information is categorized as follows:

    Non-Personal Information
    • Usage Data: Information about your interactions with platform features, pages you access, and actions you perform.
    • Device Information: Technical details such as your IP address, browser type, operating system, and other device identifiers. We utilize analytics tools to assess user engagement and improve functionality.
    Personal Information
    • Account Information: Your name, email address, and other details provided during the registration process.
    • Contact Information: Your phone number and mailing address, when applicable.
    • Financial Information: UPI, IMPS, or bank account details required for processing transactions and distributing rewards.
    • Verification Documents: Government-issued identification (e.g., Aadhaar card, PAN card) for authentication and KYC (Know Your Customer) purposes.
  3. How We Use Your Information

    We process the information we collect for the following purposes:

    • To ensure the smooth functionality of the platform and deliver our Services, including features like real-time event insights and expert-driven analysis.
    • To communicate with you regarding updates, respond to your inquiries, and send important service-related notifications.
    • To analyze usage trends and user behavior in order to enhance platform performance and improve the overall user experience.
    • To strengthen our security measures, prevent fraudulent activities, detect unauthorized access, and ensure compliance with our terms.
  4. Data Sharing Practices

    We do not sell your personal data. However, we may share your information in the following limited circumstances:

    • With Trusted Partners: We may share information with third-party service providers, such as payment processors and analytics partners, who help us operate and enhance our platform. These partners are contractually obligated to protect your data.
    • For Legal Obligations: We may disclose your information if required by law, regulation, a court order, or a request from law enforcement or other government authorities.
    • During Business Transitions: In the event of a merger, acquisition, bankruptcy, or other corporate restructuring, your data may be transferred as part of the business assets. We will ensure it is transferred securely.
  5. Data Protection Measures

    We employ industry-standard technical and administrative security protocols to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no system is entirely immune to potential threats. While we take all necessary precautions, the absolute security of data transmission over the internet cannot be guaranteed.

  6. User Rights & Choices

    You have the right to manage your personal information:

    • Review & Modify: You can review and edit your account details at any time through the app settings.
    • Account Suspension: You can opt for temporary deactivation of your account. We will keep your data secure for potential future access if you choose to return.
    • Data Deletion: You may request the deletion of your account and associated personal data by contacting our support team.
  7. Age Restrictions

    Our platform is strictly intended for users aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that an underage user has registered, we will take immediate steps to remove their information and terminate their account.

  8. Fraud Prevention

    Please remain cautious of fraudulent communications (e.g., phishing emails or calls) impersonating Andaza. We will never ask you for sensitive data like passwords or full financial details through unofficial channels. Report any suspicious activities immediately to support@andaza.in.

  9. Policy Modifications

    We may revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a new "Last updated" date. We encourage you to review this Policy periodically to stay informed.

  10. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us:
    Email: support@andaza.in

  11. Effective Date

    This Privacy Policy is effective as of June 9, 2025.